Building Sustainable Societies

Optimising referral management: Tailoring solutions to local circumstances

idea-test-scale-establishDate: Wednesday 11th June 2014, 12.00 – 4.30 pm
Location: Weetwood Hall, Leeds

Register to attend this event.

In this section:

About the Event

Who is it for?

Clinical Commissioning Groups, Secondary Care Managers, Practice Managers, GPs with a Special Interest, Patient Voice organisational leaders, Commissioning Support Organisations, Integration Pioneers and Associated Social Care commissioners, Service Improvement Leaders, Independent Health and Social Care provider Directors and Senior Managers.

What problem did we address?

The growth in demand for healthcare is seemingly inexorable. There is a rising tide of referrals from primary to secondary care. Many years have been spent in contemplating solutions, generating policies, plans and proposals galore – ‘referral management centres’, ‘referral guidelines’, ‘queue sculpturing’, ‘peer review of referrals’, ‘practitioners with special interests’ and more.

Do we know whether they will work locally?  What can we do to maximise their impact? How can you influence this change and what policy developments do we need to influence?

Event details:

Researchers at the University of Leeds, NHS managers, clinicians and patients conducted a review to understand how, why and in what circumstances referral management interventions work. The project was funded by the National Institute for Health Research (NIHR) (11/1022/04).

At the event will be:

  • A key note address, by Dr Simon Stockill, Medical Director of Leeds West Clinical Commissioning Group, who will outline the national context and provide an overview of local referral management challenges and initiatives.
  • An overview of our review findings: how can this help you appropriately target referral management interventions to your local circumstances?
  • An opportunity to discuss and scope opportunities to develop local referral management solutions with primary and secondary care clinicians, managers, policy makers and patient groups, for future benefit.



12:00 – 12:45
arrival and networking lunch

12.45 – 1.00
Introduction and aims of the day, brief background to the project

1.00 – 1.25

Dr Simon Stockill, Medical Director of Leeds West Clinical Commissioning Group
A national perspective on current issues in referral management, and overview of local referral management challenges and initiatives.

1.25 – 1.45
discussion and questions

1.45 – 2.15
overview of main findings of project

2.15 – 2.30

2.30 – 2.45

2.45 – 3.30
Discussion groups – how would we implement these findings? Locally and at policy level?

3.30 – 4.00

4.00 – 4.30
General discussion and closing comments


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